5G vs Wi-Fi 6: A Comparison of Wireless Technologies
In the world of wireless communication, two technologies have recently taken center stage: 5G and WiFi 6. Both are the latest iterations of their respective technologies, promising faster speeds, lower latency, and the ability to connect more devices simultaneously.
5G, or fifth-generation technology, is the latest iteration of cellular technology, engineered to increase the speed and responsiveness of wireless networks. On the other hand, WiFi 6, also known as 802.11ax, is the newest version of the 802.11 standard for wireless network transmissions.
While both 5G and WiFi 6 aim to improve upon their predecessors (4G and WiFi 5, respectively), they do so in different ways and across different applications. This has led to a lot of discussion and, at times, confusion about the two technologies.
We will embark on a journey from the beginning of both 5G and WiFi 6. We will explore their origins, the key milestones in their development, and how they came to be the technologies we know today.
Following this, we will delve into a detailed comparison of 5G and WiFi 6, examining their similarities and differences, and understanding their respective strengths and weaknesses. Our goal is to provide a comprehensive understanding of these two pivotal technologies, shedding light on their potential impact on our digital future.
Evolution of Wireless Technologies: From 1G to 5G
Each generation has brought significant advancements, leading to the high-speed, high-capacity networks we see today.
- 1G – Launched in the late 1970s and early 1980s, 1G was the first generation of wireless cellular technology. It was analog and primarily supported voice calls. The sound quality was low, and there was no security.
- 2G – Introduced in the early 1990s, 2G marked the shift from analog to digital communications. It introduced features like text messaging (SMS) and picture messages (MMS). It also provided better quality and capacity.
- 3G – Launched in the early 2000s, 3G brought about a significant increase in data speeds and network capacity. This enabled mobile internet access, video calling, and mobile TV.
- 4G – Launched in the late 2000s, provided even faster data speeds and lower latency. It enabled improved mobile web access, gaming services, HD mobile TV, video conferencing, and 3D TV.
- 5G – The latest generation, 5G, offers extremely fast data speeds, ultra-low latency, and the ability to connect a vast number of devices. It’s designed to support a variety of applications from mobile broadband to IoT.
Wi-Fi Evolution: From 802.11 to Wi-Fi 6
Each iteration of the 802.11 standard represents a leap forward in wireless technology, enhancing speed, capacity, and reliability to meet the demands of an increasingly connected world. These advancements have paved the way for the development of high-speed, high-capacity wireless networks that underpin modern communication and connectivity.
802.11 (1997):
Introduced in 1997, the original 802.11 standard marked the inception of wireless networking technology, providing the foundational protocol for communication within local area networks (LANs). Operating at speeds up to 2 Mbps, this standard laid the groundwork for subsequent advancements in wireless connectivity.
802.11b (1999):
Two years later, the 802.11b amendment revolutionized Wi-Fi technology by boosting data rates to a theoretical maximum of 11 Mbps. This enhancement significantly expanded the practical applications of wireless networking, making it a commercially viable and widely adopted solution.
802.11g (2003):
In 2003, the introduction of 802.11g brought further improvements by combining the widespread 2.4 GHz frequency band of 802.11b with the enhanced data rates of 802.11a, achieving speeds of up to 54 Mbps. This standard’s compatibility and performance made it a popular choice for both home and business networks.
802.11n (Wi-Fi 4, 2009):
Wi-Fi 4, also known as 802.11n, emerged in 2009 as a significant milestone in wireless technology. It supported dual-band operation (2.4 GHz and 5 GHz) and introduced Multiple Input Multiple Output (MIMO) technology, enabling speeds of up to 600 Mbps. This standard addressed the growing demand for faster and more reliable wireless connections.
802.11ac (Wi-Fi 5, 2013):
By 2013, Wi-Fi 5 (802.11ac) set a new benchmark for wireless performance, operating exclusively in the 5 GHz frequency band and achieving data rates of up to 6.8 Gbps. This standard introduced advancements like wider channel bandwidths and more efficient modulation techniques, catering to bandwidth-intensive applications and multimedia streaming.
802.11ax (Wi-Fi 6, 2019):
The latest iteration, Wi-Fi 6 (802.11ax), introduced in 2019, addresses the evolving needs of modern wireless networks. Operating in both the 2.4 GHz and 5 GHz bands, Wi-Fi 6 supports speeds up to 9.6 Gbps, reduces latency, and enhances network efficiency through features like Orthogonal Frequency Division Multiple Access (OFDMA) and Target Wake Time (TWT). This standard is designed to accommodate the increasing number of connected devices and deliver superior performance in dense deployment scenarios.
Where is 5G used ?
Where is wifi 6 used ?
5G Applications:
- Mobile Networks: 5G is primarily used in mobile networks to provide high-speed data connectivity.
- Internet of Things (IoT): 5G supports IoT devices, enabling faster and more reliable connections for smart devices.
- Autonomous Vehicles: The low latency of 5G is crucial for autonomous driving applications.
- Remote Healthcare: 5G can support remote medical services, including telemedicine and remote surgery.
- Smart Cities: 5G technology can be used to connect infrastructure, transportation, and public safety systems in smart cities.
Wi-Fi 6 Applications:
- High-Definition Applications: Wi-Fi 6 provides predictable performance for advanced applications such as 4K or 8K video, high-density, high-definition collaboration apps, and all-wireless offices.
- Home Networks: Wi-Fi 6 is commonly used in home networks to connect a variety of devices, including laptops, smartphones, smart TVs, and smart home devices.
- Public Venues: Wi-Fi 6 is ideal for crowded public spaces like airports, stadiums, and shopping malls, providing efficient and reliable connectivity to large numbers of users.
In summary, 5G is primarily used for mobile applications, IoT deployments, and mission-critical services requiring high-speed, low-latency connectivity, whereas Wi-Fi 6 excels in indoor environments, smart homes, offices, and venues with high device density, offering efficient and cost-effective connectivity. Both technologies play complementary roles in enabling diverse use cases and enhancing connectivity across different environments.
5G and wifi 6 – Strengths / Weakness / Challenges / Limitations
5G Strengths
- High Speed: With 5G, you could download a full-length HD movie in seconds, which would take minutes on a 4G network. This is because 5G can offer peak data rates up to 20 Gbps, while 4G tops out at 100 Mbps.
- Increased Efficiency: It offers a substantial increase in network efficiency compared to 4G.
- Backward Compatibility: It is backward compatible with 4G and 3G devices.
- Low Latency: 5G provides ultra-low latency, which is crucial for applications like autonomous driving and remote healthcare.
- Energy Efficiency: 5G uses less power than 4G since it can rapidly switch to low-energy use when cellular radios are not in use.
5G Weaknesses
- Infrastructure Cost: Developing infrastructure for 5G networks requires high cost.
- Device Compatibility: Many of the old devices would not be compatible with 5G, hence, all of them need to be replaced with new ones.
- Security Concerns: There are concerns about network security with 5G.
5G Challenges and Limitations:
- Network Security: 5G networks, like their predecessors, are not immune to security threats. However, the risks are amplified due to the sheer volume of devices that will be connected and the sensitive nature of the data they will handle.
- Cost of Infrastructure Development: The transition from 4G to 5G is not a simple upgrade; it requires a complete overhaul of existing infrastructure. This includes the deployment of new antennas and base stations, as well as the installation of high-speed fiber connections to these sites.
- Ecosystem Availability: The full potential of 5G can only be realized when a complete ecosystem of 5G-enabled devices and applications is available.
Wi-Fi 6 Strengths
- Increased Performance: Wi-Fi 6 delivers about four times greater wireless performance in congested settings than Wi-Fi 5.
- Efficient Power Usage: The battery life of Wi-Fi 6 client devices has been enhanced due to a new feature called Target Wake Time (TWT), With Target Wake Time (TWT), a Wi-Fi 6 enabled device like a smartphone can negotiate when and how often they will wake up to send or receive data, allowing it to spend more time in sleep mode, thus saving battery life. For instance, IoT devices that need to update their status only a few times a day can use TWT to drastically improve their battery life.
- High Data Rates: Wi-Fi 6 offers faster data speeds, lower latency, and improved capacity for connected devices.
Wi-Fi Weaknesses
- Cost: Devices equipped with Wi-Fi 6 technology are expensive.
- Broadband Connection: You need to have a Gigabit class broadband connection to fully utilize Wi-Fi 6 technology.
- Network Range: While Wi-Fi 6 has improved performance, its range might still be a concern. For example, in a large house, you might still experience dead zones or areas where your Wi-Fi signal is weak, especially if the router is far away or if there are physical obstructions like walls and floors.
Wi-Fi 6 Challenges and Limitations:
- Narrower OFDM Subcarrier Spacing: In Wi-Fi 6, the subcarrier spacing is reduced from 312.5 kHz to 78.125 kHz, making the transmission more efficient. However, this requires good phase noise oscillators and highly linear RF front ends. For example, in a high-speed train, the narrower OFDM subcarrier spacing of Wi-Fi 6 can provide stable and high-speed internet connectivity, but it requires advanced hardware to achieve this
- Tight EVM Specification: Wi-Fi 6 uses 1024-QAM to achieve higher data rates, which requires a tight EVM (Error Vector Magnitude) specification. For instance, to accurately decode the densely packed information in a 1024-QAM signal, the signal must have very low distortion, which is challenging to achieve in real-world conditions.
Complementary Roles of 5G and Wi-Fi 6 in Diverse Environments
While 5G and WIFI 6 have their unique strengths and applications, they also complement each other in various environments. Let’s explore some examples to illustrate this synergy.
Smart Homes: In a smart home, both 5G and Wi-Fi 6 can play crucial roles. Wi-Fi 6, with its ability to connect more devices simultaneously and efficiently, can be used for connecting smart devices within the home, such as smart TVs, smart lights, and smart appliances. On the other hand, 5G, with its high speed and low latency, can be used for tasks that require real-time response, such as security systems or remote control of devices from outside the home.
Autonomous Vehicles: In the case of autonomous vehicles, 5G can provide the necessary high-speed, low-latency connectivity for vehicles to communicate with each other and with traffic management systems in real-time, which is critical for safe and efficient operation. Inside the vehicle, Wi-Fi 6 can provide high-speed connectivity for passengers to stream entertainment, conduct video calls, or access other online services.
Healthcare: In a hospital, Wi-Fi 6 can be used to connect various medical devices and systems within the building, providing reliable, high-speed connectivity for patient monitoring, medical imaging, and administrative tasks. 5G, on the other hand, can enable new applications such as remote surgery, where a surgeon performs a procedure on a patient who is in a different location, using a robotic system controlled over a 5G network.
Industrial Automation: In an industrial setting, 5G can enable real-time control of machinery and equipment, support predictive maintenance, and facilitate the use of augmented reality (AR) for training and troubleshooting. Wi-Fi 6 can provide robust, high-speed connectivity in control rooms, offices, and other areas within the facility.
Current situation and the Future
5G Technology
Current Situation: As of now, 5G technology is being rapidly deployed worldwide.However, the full potential of 5G is yet to be realized as it requires significant infrastructure investments. In India, 5G is projected to account for nearly 40 percent of mobile subscriptions – 500 million – by the end of 2027
5G Technology
Future: The future of 5G looks promising with expectations of it enabling $13.2 trillion in global economic value by 2035. It’s expected to revolutionize industries by enabling real-time collaboration, supporting high-quality content, and enabling new applications and services.
Wi-Fi 6 Technology
Current Situation: Wi-Fi 6 has been officially released and Wi-Fi 6-enabled hardware is now becoming the norm. However, its full potential is yet to be realized as it requires new hardware and infrastructure investments.
Wi-Fi 6 Technology
Future: Wi-Fi 6 is set to change the future of IoT with its ability to connect virtually every item imaginable. It’s expected to strengthen Wi-Fi’s ability to support high traffic loads, hyperdense deployments, and latency-sensitive services with increased spectrum efficiency, range, reliability, and security.
Final Observations on 5G and Wi-Fi 6
In the landscape of wireless communication, 5G and Wi-Fi 6 emerge as transformative technologies, each with its unique trajectory and potential. 5G, with its high-speed, low-latency capabilities, is set to revolutionize mobile networks, IoT, autonomous vehicles, remote healthcare, and smart city applications. Its deployment is ongoing, and its future promises significant economic value and innovation across various industries.
Wi-Fi 6, on the other hand, enhances indoor wireless experiences, offering increased performance, efficiency, and connectivity for homes, public venues, and enterprises. It is poised to play a pivotal role in the IoT revolution, providing the backbone for a myriad of connected devices.
Together, these technologies are not just parallel advancements but are complementary, each filling gaps the other leaves, and together, they are shaping a new era of connectivity. As we look to the future, the synergy between 5G and Wi-Fi 6 will undoubtedly be a cornerstone of our increasingly digital and interconnected world. The journey from their inception to their current state underscores a relentless pursuit of progress, and their evolution will continue to be a testament to human ingenuity in the quest for seamless communication.
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Location: Porur,Chennai
No of Openings: 1
Join our team as a Senior Accounts Executive, where you’ll manage client relationships and implement innovative financial strategies. Your expertise in analyzing account performance will drive growth and foster lasting partnerships. If you’re ready to make an impact, we want to hear from you.
Roles and Responsibilities:
- Daily Accounts Receivable Management: Execute daily credit accounting in Tally Prime to ensure accurate financial records.
- Accounts Receivable and Credit Control Management: Administer the accounts receivable process and implement credit control measures to optimize cash flow.
- Invoice Processing and Material Transfers: Handle invoice cancellations and efficiently oversee the transfer of materials to the warehouse.
- Sales Returns and Order Cancellations Management: Process sales returns, record entries, create Post Goods Issues (PGI), and reverse canceled orders for precise sales tracking.
- Dealer Loan Recovery Supervision: Manage the recovery of dealer loans, accurately reflecting these amounts as recoverable income.
- Dealer Debit Data Reporting: Upload monthly dealer debit information to Power BI through Microsoft Azure for accurate financial analysis.
- Bank Reconciliation Tasks: Conduct detailed bank reconciliations to ensure transaction accuracy and resolve any discrepancies.
- Customer Account Reconciliation: Reconcile customer accounts with the General Ledger (GL) to ensure data consistency and accuracy.
- General Ledger Review: Perform monthly reviews of GL accounts to ensure compliance and accuracy in financial reporting.
- Monthly Sales Report Preparation: Compile and present monthly sales flash reports, offering insights into sales performance and trends.
- Monthly Financial Closing Procedures: Manage the monthly closing process, finalizing financial statements and recording all transactions.
- Tax Compliance Management: Prepare and submit Tax Deducted at Source (TDS) returns and issue Form 16 and Form 16A for compliance purposes.
- Employee Payroll Administration: Oversee the timely and accurate processing of employee salaries in line with payroll policies.
- Project Bills and Payment Oversight: Oversee the management of project bills payable, ensuring timely processing of payments to vendors and contractors.
- Project Budget Allocation Management: Allocate project budgets according to expense categories, ensuring effective financial resource utilization.
- GST Compliance Oversight: Manage Goods and Services Tax (GST) returns and TDS calculations to ensure accurate reporting and compliance.
- Audit Coordination: Collaborate with internal and external auditors, providing all necessary documentation for smooth audit processes.
- Audit Process Coordination: Facilitate internal and Auditor General (AG) audits by preparing all necessary documentation for review.
- Government Fund Allocation Liaison: Work with government agencies to coordinate fund allocations, ensuring compliance with regulations.
- Monthly Management Information Reporting: Prepare and present detailed Monthly Management Information System (MIS) reports to senior management.
Key Skills:
- Accounting
- Financial Reporting
- Tally Prime
- Data Analysis
- Reconciliation
- Tax Compliance
- Negotiation
- Problem-Solving
- Time Management
- Team Collaboration
- Vendor Management
Location: Porur,Chennai
No of Openings: 4
Join our team as a Senior Hardware Engineer to design and optimize state-of-the-art computing systems. You’ll leverage your expertise to innovate hardware solutions, ensuring peak performance and reliability in our products. Collaborate with a talented team to tackle complex challenges and help shape the future of technology.
Roles & Responsibilities:
- Lead the assembly process of desktops, laptops, and servers ensuring adherence to technical specifications and quality standards.
- Supervise and train a team of assembly technicians and junior engineers, providing guidance and feedback.
- Collaborate with the R&D and design teams to implement manufacturing processes for new products.
- Develop and optimize workflow to increase efficiency and reduce assembly times and costs.
- Maintain detailed documentation of assembly procedures and product modifications.
- Conduct quality control checks and troubleshoot hardware issues before final product release.
- Ensure compliance with safety standards and regulations in the assembly line.
- Manage inventory of parts and tools required for assembly processes.
- Stay updated with industry trends, new technology, and best practices in hardware assembly.
Preferred candidate profile:
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field.
- Minimum of 5 years of experience in hardware assembly, preferably focusing on PCs, laptops, and servers.
- The maximum age limit is 42 years
- Proven track record of leading a team in a manufacturing or assembly environment.
- Strong technical skills with a deep understanding of computer hardware components and assembly techniques.
- Excellent problem-solving skills and attention to detail.
- Proficient in using assembly tools and equipment.
- Certifications related to hardware assembly or project management.
- Experience in an ISO-certified or other regulated environment.
Key Skills:
- Service Engineering
- Hardware Networking
- Computer Hardware
- Team Leading
- Chip Level Repairing
- After Sales – Service and Support
- Computer Assembling
Location: Porur,Chennai
No of Openings: 2
Seeking a Senior Executive – International Purchase to spearhead global procurement strategies and secure top-tier suppliers. Harness your expertise to drive cost efficiencies, negotiate high-impact deals, and ensure seamless cross-border operations. Ideal candidates excel in strategic sourcing and thrive in a dynamic, fast-paced environment. Elevate our international purchasing with your strategic vision and industry insight.
Roles and Responsibilities:
- Develop and implement procurement strategies that are cost-effective and aligned with the company’s production needs and budget constraints.
- Identify, evaluate, and select reliable vendors and suppliers. Negotiate contracts and terms of agreements to achieve favourable pricing and delivery terms.
- Maintain optimal levels of inventory to ensure uninterrupted production schedules while minimizing carrying costs and obsolescence.
- Ensure that all purchased items meet quality standards and specifications required by the production process.
- Monitor and control procurement budgets and expenditures. Implement cost-saving initiatives without compromising on quality or reliability.
- Coordinate with production planning and logistics teams to ensure timely availability of materials and components.
- Stay updated with regulatory requirements and ensure procurement activities comply with legal standards and company policies.
- Identify potential risks in the supply chain and develop mitigation strategies to avoid disruptions in production.
- Analyse procurement data and market trends to make informed decisions and optimize purchasing strategies.
- Build and maintain strong relationships with vendors, suppliers, and internal stakeholders to foster collaboration and achieve mutual goals.
Preferred Candidate Profile:
- Proven experience as a Purchase or in a similar role.
- Should have a strong International Procurement experience.
- Strong negotiation skills and the ability to build long-term relationships with suppliers.
- Excellent communication and interpersonal skills.
- Familiarity with supply chain processes and inventory management.
- Bachelors degree in Business Administration, Supply Chain Management, or relevant field.
Location: Porur,Chennai
No of Openings: 2
Dynamic Logistics Executive sought to streamline supply chain operations and optimize distribution networks. Leverage your expertise to drive efficiency, enhance customer satisfaction, and lead innovative solutions. Ideal candidates are proactive problem-solvers with a knack for strategic planning and team leadership. Join us to make a tangible impact in a fast-paced environment!
Roles and Responsibilities:
Imports:
- Receiving the documents from overseas Agents.
- Documents are forwarded to various Liner for IGM filing purposes.
- Follow up on the vessel status for all import shipments through online.
- Providing the vessel details and the IGM number to the consignee once their shipment arrives.
- Issuing the Delivery order to a variety of consignees.
- Regular communication with All Liners/Consignee & Overseas Agent for all Import Shipments.
- As per the Shipper Invoice & Packing List, have prepared the shipment checklist.
- Preparing the necessary documents for clearance purposes
- Regular interaction with Liner for all the shipments.
- BE filing follow-up with CHA and transport movement
- Follow up on the status of all the shipments and inform the same to the respective shipper
- Preparing the Invoices of Various parties.
- Planning for day-to-day clearance on a priority basis.
Exports:
- Booking the cargo for all export shipments to Liner / Consolidator.
- Arranging the Container Release order from the liner and forwarding to the Shipper or CHA
- Informing liner to post the form-13 to CHA ID
- Follow up the container to load on the booking vessel.
- Preparing the Bill of Lading through on-line to various sector
- Based on the Liner invoice, have generated our Invoice for Customers.
- Issuing the Bill of Lading/COO/SCOMET
- Co-ordinating with all Overseas agents/Liner / Shipper/CHA for all export shipments.
- Scrutiny the Freight rates from the Liner / Consolidator and provide the best rate to the shipper).
- SB filing follow-up with CHA and transport movement
Preferred Candidates Profile:
- Tally /SAP/ERP knowledge required.
- Should be strong in Shipping INCOTERMS
- Preparing the Profit & Loss for all shipments (Import & Export)
Location: Bangalore, Hyderabad & Mumbai
No of Openings: 5
We are seeking a Key Account Manager for Corporate Sales who plays a crucial role in driving revenue growth, maintaining strong client relationships, and ensuring customer satisfaction within key accounts. Their responsibilities require a blend of strategic thinking, interpersonal skills, and a deep understanding of both the client’s business and their own company’s offerings.
Preferred Candidate profile:
- Excellent communication, interpersonal and relationship-building skills
- Should have a strong experience in B2B sales.
- Ability to work both independently and collaboratively in a team setting.
- Keen analytical skills and a strategic mindset.
- Willingness to travel for business purposes.
- Proven track record in lead generation and communication
- Ability to work independently and collaboratively
- Experience in the IT hardware/ Technology industry is a plus
- Experience in handling the IT/ITES, Manufacturing, Engineering, Media, BFSI Enterprise accounts is a plus
- Knowledge of IT hardware products is a plus
- Languages: Local Regional language and English are a must; Tamil & Hindi will be an added advantage.
- Preferred experience is 5 to 12 years in the relevant field.
Roles & Responsibilities:
- Establishing and maintaining a strong rapport with the enterprise accounts and the Channel partners in the assigned territories.
- Develop and execute strategic plans to achieve sales targets and expand the company’s customer base within key accounts
- Responsible for selling Artificial Intelligence (AI) Laptops, PCs and other Business Laptop, Executive Laptop, Desktops & Workstations.
- Coordinate with internal teams to ensure contract specifications are met on schedule.
- Analyse market trends and competitor activities to adjust strategies accordingly.
- Create and present detailed reports and presentations for various stakeholders.
- Business Development, Meeting the customers F2F Daily.
- Getting new Logos, generating leads, and providing excellent customer service.
- Drive existing accounts and get new business through SI’s and Large partners.
Location: Porur,Chennai
Languages: Hindi, Kannada, Telugu, Malayalam
No of Openings: 5
We are seeking a motivated and detail-oriented Business Analyst to join our dynamic sales team. The Business Analyst will play a key role in supporting our sales representatives and ensuring smooth operations within the sales department. This position offers an exciting opportunity to contribute to the success of our sales initiatives and provide excellent customer service to our clients.
Roles and Responsibilities:
- Identify potential customers interested in laptops, desktops, and tablets.
- Reach out to these prospects via phone or email to introduce the products.
- Discuss with customers to determine their specific requirements and preferences.
- Recommend and demonstrate the laptops, desktops, and tablets that best fit their needs.
- Track and manage leads through the sales cycle using CRM tools.
- Negotiate terms and close sales for the desired devices.
- Maintain communication with clients to ensure their satisfaction and encourage repeat business.
- Provide updates on sales performance and progress towards targets.
- Coordinate with technical support and product teams to address any issues or questions.
- Prepare and manage quotes, orders, and other sales-related documentation.
Preferred Candidates Profile:
- A bachelor’s degree in business administration, marketing, or a related field is preferred.
- Hindi or other regional languages are preferred.
- Proven experience in a sales support or coordination role, preferably in the technology industry.
- Strong organizational skills with the ability to manage multiple tasks simultaneously and prioritize effectively.
- Excellent communication and interpersonal skills, with a customer-focused approach.
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and CRM software.
- Attention to detail and high accuracy in data entry and record-keeping.
- Ability to work independently and as part of a team in a fast-paced environment.
- Positive attitude, willingness to learn, and adaptability to changing priorities.
Perks and Benefits:
- Opportunity to work with cutting-edge technology and innovative products.
- Collaborative and supportive work environment.
- Career growth and development opportunities within a growing company.
- Make a meaningful impact by contributing to the success of our sales team and driving business growth.
Location: Bangalore & Kochi
No of Openings: 2
We are seeking a Government Sales Specialist with exceptional communication skills and a deep understanding of government operations and procurement processes. This role is ideal for individuals with a strong background in public administration or related fields, who are adept at strategic engagement and building a long-term governmental relationship.
Preferred Candidate profile:
- Proven track record in sales with a focus on government sector engagements.
- Able to manage the GeM (Govt e-Marketplace) portal and Govt tenders.
- Exceptional verbal and written communication skills.
- Strong experience working with CXOs & Procurement Managers.
- Should have a strong experience in stock & sell.
- Ability to work both independently and collaboratively in a team setting.
- Keen analytical skills and a strategic mindset.
- Willingness to travel for business purposes.
- Preferred experience is 5 to 12 years in the relevant field.
- Strong knowledge in handling the state & central government departments within the whole Kerala/Karnataka/Mumbai state.
Roles & Responsibilities:
- Develop and implement effective sales strategies tailored to government sectors.
- Navigate and comply with government procurement policies and regulations.
- Build and maintain robust relationships with key stakeholders within government entities.
- Responsible for selling Artificial Intelligence (AI) Laptops, PCs and other Business Laptop, Executive Laptop, Desktops & Workstations.
- Coordinate with internal teams to ensure contract specifications are met on schedule.
- Analyze market trends and competitor activities to adjust strategies accordingly.
- Create and present detailed reports and presentations for various stakeholders.
Location: Porur,Chennai
No of Openings: 5
As a Level 2 Customer Support Specialist, you will serve as the primary point of contact for customers requiring advanced technical support for desktop/laptop-related issues. You will troubleshoot, resolve, and escalate complex problems, providing exceptional customer service and ensuring customer satisfaction.
Roles and Responsibilities:
- Respond to customer inquiries via phone, email, or chat, resolving Level 2 technical issues related to desktop/laptop hardware, software, and peripherals.
- Troubleshoot and diagnose complex problems using advanced technical knowledge and tools.
- Provide timely and effective solutions, escalating issues to senior technicians or management when necessary.
- Document customer interactions, issues, and resolutions in our CRM system.
- Collaborate with internal teams (e.g., sales, technical) to resolve customer concerns and improve processes.
- Stay up-to-date with industry developments, new technologies, and company products/services.
- Meet or exceed customer satisfaction, first-call resolution, and other performance metrics.
Preferred Candidates Profile:
- 2+ years of experience in technical support, preferably in a desktop/laptop service company.
- Advanced knowledge of desktop/laptop hardware, software, and peripherals.
- Excellent problem-solving, analytical, and communication skills.
- Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.
- Strong customer service skills, with a focus on empathy and professionalism.
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In 1994, Mr.Thangavel started Origin Information Technology (in partnership with Mr. Loganathan) to provide quality computer hardware sales and service. In the year 2022, the company name was changed to “Tinkas Industries Private Limited” to encompass its diversified activities. Mr. Thangavel feels that he can give back to his nation the growth it needs in many ways like providing employment opportunities to many, and doing CSR activities, etc. His goal is to make Tinkas a leader at the National and Internaltional levels.
Holoware CEO abut Tinkas CEO
“The CEO of Tinkas (Mr.Thangavel) is undeniably one of the most practical and resourceful individuals I’ve encountered in Tamil Nadu. His profound understanding of the industry coupled with his diverse business ventures truly exemplifies his wealth of knowledge. Partnering with Tinkas has been a delight, and we eagerly anticipate further growth and collaboration.”
Mr. Ketan Patel is an indomitable entrepreneur revolutionizing the landscape of electronic consumer products worldwide through an unparalleled ‘experiential journey.’ Leading Creative Newtech since 1992, he steered its growth from a Mumbai market trader to a distributor and Brand Licensee. As an alumnus of IIM-Bangalore, Mr Patel leads Creative Newtech with a focus on innovation and strategic leadership. Under his three-decade leadership, Creative Newtech has become India’s market leader, expanding globally across Hong Kong, the Middle East, and the SAARC region.”
Holoware CEO abut Creative Newtech CEO
“The CEO of Creative (Mr.Ketan Patel) is a highly knowledgeable leader, renowned for his expertise in distributorship. His intuitive knack for product selection and sales strategies, both in India and abroad, is impressive. Creative thrives as a powerhouse, fueled by its diverse team and collective expertise. We eagerly look forward to a promising future and further success in our collaboration with Creative.”
Inmac Computers Private Limited is a trailblazing name in the realm of IT services and solutions. With a remarkable inception in 1992 by visionary entrepreneurs Girish Babu and Asha Girish Babu, our company has consistently remained at the forefront of technological innovation, setting new standards for excellence in the industry.
Holoware CEO abut Inmac CEO
“Inmac’s CEO (Mr.Girish Babu) is one of the most humble and generous individuals I’ve ever had the pleasure of meeting. His leadership has been instrumental in steering his team to success, not just in Maharashtra but across various regions in India. Their financial stability over the years speaks volumes about his capabilities. It’s truly a delight to collaborate with someone of his caliber. I look forward to continued partnership with Inmac.”