Expert-Approved Techniques for Troubleshooting Common
Expert-Approved Techniques for Troubleshooting Common
Expert-Approved Techniques for Troubleshooting Common
"In the dynamic landscape of the digital age, the role of technology has transcended beyond convenience to become a cornerstone of our daily lives. As a leading producer of laptops and desktops, Holoware is deeply cognizant of the challenges users face when their computing devices fail to deliver the desired performance. This white paper is designed to be a beacon of knowledge, illuminating the path for users to troubleshoot common issues that can impede computer performance..."
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Windows issues ( White Paper Part – 1 )
Overview
In the dynamic landscape of the digital age, the role of technology has transcended beyond convenience to become a cornerstone of our daily lives. As a leading producer of laptops and desktops Holoware is deeply cognizant of the challenges users face when their computing devices fail to deliver the desired performance.
This white paper is designed to be a beacon of knowledge, illuminating the path for users to troubleshoot common issues that can impede computer performance.
From grappling with high CPU usage and slow boot times to wrestling with low disk space and memory leaks, we delve into a myriad of problems that users frequently encounter. We offer expert-approved solutions for each issue, equipping users with solutions to optimize their systems for enhanced performance and reliability.
Whether you’re battling a sluggish internet connection, frequent system freezes or crashes, slow application performance, or update errors, this white paper provides practical, easy-to-follow advice. We also tackle issues like disk fragmentation and system file corruption, offering tips to safeguard your computer’s health and prolong its lifespan.
Our mission is to help you extract the maximum potential from your computer, ensuring a smooth, efficient, and enjoyable user experience. So, let’s embark on this journey of exploration and discover how you can troubleshoot and resolve common computer issues.
1. High CPU Usage
Problem
Excessive CPU usage can slow down the system and lead to unresponsiveness. This can be caused by multiple factors such as running too many applications simultaneously, having resource-intensive processes, or outdated device drivers
Solutions
A. Identify and terminate resource-intensive processes:
Use Task Manager to identify the processes that are consuming a high percentage of CPU resources. Terminate unnecessary processes to free up CPU resources.
Open Task Manager:
There are several ways to open Task Manager:
You can choose any one of the options mentioned below to open Task Manager
Right-click the Taskbar and select Task Manager.
Press Ctrl + Shift + Esc on your keyboard.
Press Ctrl + Alt + Del and choose Task Manager.
Press Windows key + X, then select Task Manager from the power-user menu.
If Task Manager opens in compact mode, click the More details button to switch to advanced mode.
Navigate to the Processes Tab:
In advanced mode, you’ll see various tabs. Click on the Processes tab.
Processes are grouped under Apps, Background processes, and Windows Processes.
Expand a group to see all processes by clicking the chevron-right icon or right-clicking and selecting Expand.
Identify High-Resource Processes:
Look for processes consuming excessive CPU resources.
Pay attention to both Apps and Background processes.
Note that some processes may have multiple instances (e.g., multiple browser tabs).
Check resource usage: Click on the CPU, Memory, Disk, or Network columns to sort running processes in ascending or descending order based on resource usage.
Terminate Unnecessary Processes:
Select the process you want to end.
Click the End Task button at the bottom-right corner.
Alternatively, right-click the process and choose End Task.
Monitor Performance:
Observe how system resources change after terminating processes.
Check if your computer’s performance improves.
Remember to be cautious when terminating processes. Some are essential for system stability. If unsure, research the process online before ending it.
B. Update device drivers:
Outdated device drivers can cause high CPU usage. Regularly check for driver updates and install them to keep your system running efficiently
Open Device Manager:
Press Windows key + X and select Device Manager from the menu.
Alternatively, search for Device Manager in the Windows search bar and open it.
Locate the Device Category:
In Device Manager, you’ll see a list of hardware categories (e.g., Display adapters, Network adapters, Sound, video, and game controllers).
Double-click the category corresponding to the device you want to update.
Update the Driver:
Right-click the specific device you want to update.
Select Update driver from the context menu.
Choose Search automatically for updated driver software.
Windows will search online for the latest driver. If found, it will install it automatically
Restart Your Computer:
After the driver update, restart your computer to apply the changes.
Check for Windows Updates:
Regularly check for Windows updates, as they often include driver updates.
Go to Settings > Windows Update and click Check for updates.
By following these steps, you can ensure that your device drivers are up to date, which will help maintain system stability and improve overall performance
C. Disable unnecessary startup programs:
Some programs automatically start when your computer boots up and can consume significant CPU resources. Use the Task Manager or System Configuration utility to disable these programs
Open Task Manager:
On Windows 10, right-click the taskbar and select Task Manager.
On Windows 11, right-click the Start button and choose Task Manager.
Navigate to the Startup Section:
Click More details if needed to expand Task Manager.
Switch to the Startup tab.
Identify and Disable Unnecessary Programs:
You’ll see a list of programs that start with Windows.
Right-click any program you want to disable and select Disable.
Restart Your Computer:
After making changes, restart your computer to apply them.
Using System Configuration:
Press Windows + R, type msconfig, and press Enter to open System Configuration.
Go to the Startup tab to see a list of startup programs.
Uncheck the box next to any program you want to disable.
Click Apply and then OK to save the changes.
By disabling unnecessary startup programs, you can improve your computer’s boot time and reduce CPU resource consumption. This simple optimization can lead to faster and more efficient system performance.
Remember to strike a balance between necessary and unnecessary startup programs. Disabling non-essential ones will help speed up your system and reduce CPU load.
2. Slow Boot Time
Problem
Lengthy boot times can delay productivity and frustrate users. This can be due to numerous startup programs, insufficient disk space, or disabled Fast Startup feature.
Solutions
A. Clean up disk space:
Insufficient disk space can slow down the boot process. Regularly clean up your disk space by removing temporary files and unused applications
Open Disk Cleanup:
Click on the Start button or press the Windows key. In the search box, type “Disk Cleanup”, and then, in the list of results, click “Disk Cleanup”.
Select the Drive:
If prompted, select the drive you want to clean up, and then click “OK”. Usually, you’ll want to clean up your main system drive (C:).
Disk Cleanup Calculating:
Disk Cleanup will calculate how much space you will be able to free on the drive. This process may take a few minutes.
Select Files to Delete:
In the Disk Cleanup dialog box, scroll through the content of the “Files to delete” list. Check the boxes for the file types you want to delete. Common selections include “Temporary Internet Files”, “System error memory dump files”, and “Thumbnails”.
Start the Cleanup:
Click “OK”, and then click “Delete files” in the confirmation dialog box.
Wait for Disk Cleanup to Complete:
Disk Cleanup will then go through the process of deleting the selected files. This may take a few minutes.
Remember, Disk Cleanup is a powerful tool, so always double-check that you’re not deleting anything you might want to keep. Also, it’s a good idea to back up your data before running a disk cleanup.
B. Enable Fast Startup:
Fast Startup is a feature in Windows that helps your computer start faster. You can enable this feature in the Power Options
Open Control Panel:
Press the Windows key + X and then select “Control Panel” from the menu.
Go to Power Options:
In the Control Panel, select “System and Security”, then click on “Power Options”.
Choose what the power buttons do:
On the left side of the Power Options screen, click on “Choose what the power buttons do”.
Change settings that are currently unavailable:
At the top of the next screen, click on “Change settings that are currently unavailable”.
Enable Fast Startup:
Scroll down to the bottom of the window and you should see “Turn on fast startup (recommended)” under Shutdown settings. Check the box next to it.
Save changes:
Click on “Save changes” button to apply the new setting.
Now, Fast Startup should be enabled on your windows computer. This feature should help your computer start up faster after a shutdown. Please note that Fast Startup does not affect restarts.
Insufficient disk space can impact system performance and lead to errors. When you encounter the “insufficient disk space” error, it means that the free space available on your storage drive (such as a hard disk or SSD) is not enough to complete the operation you’re trying to perform.
Solutions
A. Uninstall unused applications:
Applications can take up a significant amount of disk space. Regularly review your installed applications and uninstall those you no longer use
Open Control Panel:
Press the Windows key + X and then select “Control Panel” from the menu.
Go to Programs and Features:
In the Control Panel, click on “Programs”, then “Programs and Features”. This will show you a list of all the applications installed on your computer.
Select the Application:
Scroll through the list and find the application you want to uninstall. Click on it to select it.
Uninstall the Application:
At the top of the window, click on the “Uninstall” button. Follow the prompts to uninstall the application.
Repeat as Necessary:
Repeat steps 3 and 4 for each application you want to uninstall.
Restart Your Computer:
After you’ve uninstalled all the applications you don’t need, restart your computer. This will ensure that all changes are applied and that any files the applications were using are fully deleted.
Remember, uninstalling an application will remove it and all its data from your computer. Make sure you won’t need the application or its data in the future before you uninstall it.
B. Delete temporary files and clear the recycle bin:
Temporary files and the recycle bin can take up a lot of disk space over time. Regularly delete these files to free up disk space
Delete Temporary Files:
Open Disk Cleanup:
Press the Windows key + R to open the Run dialog box. Type cleanmgr and press Enter.
Select the Drive:
If prompted, select the drive you want to clean up (usually the C: drive) and click “OK”.
Select Temporary Files:
In the Disk Cleanup dialog box, check the box next to “Temporary Files”. You can uncheck all other boxes if you only want to delete temporary files.
Start Cleanup:
Click “OK”, then “Delete Files” in the confirmation dialog box. Disk Cleanup will delete your temporary files.
Click on the “Manage” tab at the top of the window, then click “Select All”.
Delete the Files:
Click on the “Manage” tab again, then click “Delete”. Confirm that you want to permanently delete the files.
Remember, deleting files from the Recycle Bin will permanently remove them from your computer. Make sure there’s nothing you need in the Recycle Bin before you empty it
C. Move files to external storage or cloud services:
If your disk space is still low after cleaning up, consider moving some files to an external storage device or a cloud service
Move Files to an External Storage Device:
Connect the External Storage Device:
Connect your external storage device to your computer. It could be a USB flash drive, an external hard drive, or an SD card.
Open File Explorer:
Press the Windows key + E to open File Explorer.
Select the Files:
Navigate to the files you want to move. You can select multiple files by holding down the Ctrl key while clicking on each file.
Copy the Files:
Right-click on the selected files, then click “Copy”.
Navigate to the External Storage Device:
In the left pane of File Explorer, click on the external storage device.
Paste the Files:
Right-click in the right pane of File Explorer, then click “Paste”. The files will be copied to the external storage device.
Move Files to a Cloud Service:
Sign in to Your Cloud Service:
Open your web browser and sign in to your cloud service (like Google Drive, Dropbox, or OneDrive).
Navigate to the Upload Area:
Find the area where you can upload files. This is usually clearly marked with an “Upload” button.
Select the Files:
Click on the “Upload” button, then navigate to the files you want to move. Select the files and click “Open”.
Wait for the Upload to Complete:
The files will be uploaded to the cloud service. This may take a few minutes, depending on the size of the files and the speed of your internet connection.
Remember, moving files to an external storage device or a cloud service will remove them from your computer. Make sure you won’t need the files on your computer before you move them.
4. Memory Leaks
Problem
Memory leaks gradually consume system resources, causing slowdowns and crashes. They occur when a program fails to release memory it has allocated but no longer needs, leading to a steady decrease in available memory. Over time, this can significantly impact system performance and stability.
Solutions
A. Windows Memory Diagnostics:
The Windows Memory Diagnostic Tool is a free utility from Microsoft which can check your system memory for problems, including memory leaks. Here’s how to use it:
Open the Tool:
Press the Windows key and type “Windows Memory Diagnostic” into the search bar, then select the application from the list.
Choose an Option:
You’ll be presented with two options: “Restart now and check for problems (recommended)” and “Check for problems the next time I start my computer”. If you’re ready to check now, choose the first option. Your computer will restart immediately.
Wait for the Test to Complete:
After restarting, your computer will show a blue screen with the Windows Memory Diagnostic Tool running. It will automatically run a standard test, with progress indicated at the bottom of the screen. This process may take several minutes.
Review the Results:
Once the test is complete, your computer will restart again. To see the results of the test, you’ll need to view the System Event Log. You can do this by opening the Event Viewer (search for it in the Start Menu), then navigating to “Windows Logs” > “System”. Look for events sourced from “MemoryDiagnostics-Results”.
B. Use Resource Monitor:
In addition to Task Manager, you can use Resource Monitor (available in the Performance tab of Task Manager) to identify memory-intensive processes and troubleshoot memory leaks.
Open Resource Monitor:
Press Ctrl + Shift + Esc to open Task Manager. In Task Manager, switch to the “Performance” tab, then click on “Open Resource Monitor” at the bottom.
Navigate to the Memory Tab:
In Resource Monitor, go to the “Memory” tab. Here, you’ll find detailed information about your system’s memory usage.
Monitor Memory Usage:
Check the various sections under the Memory tab to monitor memory usage. Look for any processes or applications that use a significant amount of memory.
Identify Memory Leaks:
Pay close attention to the “Commit” column. If you notice that the “Commit” value keeps increasing over time for a particular process or application, it may indicate a memory leak.
Check Memory Usage Trends:
Observe the memory usage trends over time. If you see a continuous increase in memory usage without any corresponding decrease, it could be a sign of a memory leak.
Monitor Handles and Threads:
In addition to memory usage, keep an eye on the number of handles and threads associated with each process. A significant increase in these numbers could also indicate a memory leak. Click on the CPU tab in the resource monitor.
Check the box next to the process you want to monitor under the Processes section.
Look at the Thread Count in the process list for thread monitoring.
Expand Associated Handles and Associated Modules sections for handling and module monitoring.
Look for any processes with unusually high memory usage, handles, or threads. These processes are more likely to cause memory leaks.
Take Action:
Depending on your findings, you can take appropriate action to address memory leaks. This may involve closing or restarting memory-intensive processes, updating software, or seeking further assistance.
Repeat Monitoring:
Periodically check Resource Monitor to monitor memory usage and ensure that any memory leaks have been resolved.
Remember to leave the Resource Monitor open for a while to accurately spot any potential memory leaks. It’s also important to note that occasional spikes in memory usage can be normal, especially when an application is in active use. A memory leak is usually indicated by a continuous increase in memory usage even when the application is not in active use.
Conclusion:
In this white paper, we’ve explored some of the most common issues that Windows users encounter and provided expert-approved solutions to troubleshoot them effectively. From tackling high CPU usage and slow boot times to addressing low disk space and memory leaks, we’ve offered step-by-step guidance to optimize system performance and enhance user experience.
However, this is just the beginning of our journey toward resolving Windows issues. There’s more valuable information and insights to come in Part 2 of this white paper. We understand your eagerness to delve deeper into troubleshooting techniques and further enhance your computing experience.
So, we invite you to stay tuned for Part 2, where we’ll continue our exploration and equip you with even more expert tips and tricks to overcome common Windows challenges. Together, let’s empower your computing journey and unlock the full potential of your device.
Thank you for your patience and continued trust in Holoware. We’re committed to helping you navigate the complexities of technology with confidence and ease.
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Join our team as a Senior Accounts Executive, where you’ll manage client relationships and implement innovative financial strategies. Your expertise in analyzing account performance will drive growth and foster lasting partnerships. If you’re ready to make an impact, we want to hear from you.
Roles and Responsibilities:
Daily Accounts Receivable Management: Execute daily credit accounting in Tally Prime to ensure accurate financial records.
Accounts Receivable and Credit Control Management: Administer the accounts receivable process and implement credit control measures to optimize cash flow.
Invoice Processing and Material Transfers: Handle invoice cancellations and efficiently oversee the transfer of materials to the warehouse.
Sales Returns and Order Cancellations Management: Process sales returns, record entries, create Post Goods Issues (PGI), and reverse canceled orders for precise sales tracking.
Dealer Loan Recovery Supervision: Manage the recovery of dealer loans, accurately reflecting these amounts as recoverable income.
Dealer Debit Data Reporting: Upload monthly dealer debit information to Power BI through Microsoft Azure for accurate financial analysis.
Bank Reconciliation Tasks: Conduct detailed bank reconciliations to ensure transaction accuracy and resolve any discrepancies.
Customer Account Reconciliation: Reconcile customer accounts with the General Ledger (GL) to ensure data consistency and accuracy.
General Ledger Review: Perform monthly reviews of GL accounts to ensure compliance and accuracy in financial reporting.
Monthly Sales Report Preparation: Compile and present monthly sales flash reports, offering insights into sales performance and trends.
Monthly Financial Closing Procedures: Manage the monthly closing process, finalizing financial statements and recording all transactions.
Tax Compliance Management: Prepare and submit Tax Deducted at Source (TDS) returns and issue Form 16 and Form 16A for compliance purposes.
Employee Payroll Administration: Oversee the timely and accurate processing of employee salaries in line with payroll policies.
Project Bills and Payment Oversight: Oversee the management of project bills payable, ensuring timely processing of payments to vendors and contractors.
Project Budget Allocation Management: Allocate project budgets according to expense categories, ensuring effective financial resource utilization.
GST Compliance Oversight: Manage Goods and Services Tax (GST) returns and TDS calculations to ensure accurate reporting and compliance.
Audit Coordination: Collaborate with internal and external auditors, providing all necessary documentation for smooth audit processes.
Audit Process Coordination: Facilitate internal and Auditor General (AG) audits by preparing all necessary documentation for review.
Government Fund Allocation Liaison: Work with government agencies to coordinate fund allocations, ensuring compliance with regulations.
Monthly Management Information Reporting: Prepare and present detailed Monthly Management Information System (MIS) reports to senior management.
Key Skills:
Accounting
Financial Reporting
Tally Prime
Data Analysis
Reconciliation
Tax Compliance
Negotiation
Problem-Solving
Time Management
Team Collaboration
Vendor Management
Senior Accounts Executive
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Location: Porur,Chennai
No of Openings: 4
Join our team as a Senior Hardware Engineer to design and optimize state-of-the-art computing systems. You’ll leverage your expertise to innovate hardware solutions, ensuring peak performance and reliability in our products. Collaborate with a talented team to tackle complex challenges and help shape the future of technology.
Roles & Responsibilities:
Lead the assembly process of desktops, laptops, and servers ensuring adherence to technical specifications and quality standards.
Supervise and train a team of assembly technicians and junior engineers, providing guidance and feedback.
Collaborate with the R&D and design teams to implement manufacturing processes for new products.
Develop and optimize workflow to increase efficiency and reduce assembly times and costs.
Maintain detailed documentation of assembly procedures and product modifications.
Conduct quality control checks and troubleshoot hardware issues before final product release.
Ensure compliance with safety standards and regulations in the assembly line.
Manage inventory of parts and tools required for assembly processes.
Stay updated with industry trends, new technology, and best practices in hardware assembly.
Preferred candidate profile:
Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field.
Minimum of 5 years of experience in hardware assembly, preferably focusing on PCs, laptops, and servers.
The maximum age limit is 42 years
Proven track record of leading a team in a manufacturing or assembly environment.
Strong technical skills with a deep understanding of computer hardware components and assembly techniques.
Excellent problem-solving skills and attention to detail.
Proficient in using assembly tools and equipment.
Certifications related to hardware assembly or project management.
Experience in an ISO-certified or other regulated environment.
Key Skills:
Service Engineering
Hardware Networking
Computer Hardware
Team Leading
Chip Level Repairing
After Sales – Service and Support
Computer Assembling
Senior Executive – Purchase
Location: Porur,Chennai
No of Openings: 2
Seeking a Senior Executive – International Purchase to spearhead global procurement strategies and secure top-tier suppliers. Harness your expertise to drive cost efficiencies, negotiate high-impact deals, and ensure seamless cross-border operations. Ideal candidates excel in strategic sourcing and thrive in a dynamic, fast-paced environment. Elevate our international purchasing with your strategic vision and industry insight.
Roles and Responsibilities:
Develop and implement procurement strategies that are cost-effective and aligned with the company’s production needs and budget constraints.
Identify, evaluate, and select reliable vendors and suppliers. Negotiate contracts and terms of agreements to achieve favourable pricing and delivery terms.
Maintain optimal levels of inventory to ensure uninterrupted production schedules while minimizing carrying costs and obsolescence.
Ensure that all purchased items meet quality standards and specifications required by the production process.
Monitor and control procurement budgets and expenditures. Implement cost-saving initiatives without compromising on quality or reliability.
Coordinate with production planning and logistics teams to ensure timely availability of materials and components.
Stay updated with regulatory requirements and ensure procurement activities comply with legal standards and company policies.
Identify potential risks in the supply chain and develop mitigation strategies to avoid disruptions in production.
Analyse procurement data and market trends to make informed decisions and optimize purchasing strategies.
Build and maintain strong relationships with vendors, suppliers, and internal stakeholders to foster collaboration and achieve mutual goals.
Preferred Candidate Profile:
Proven experience as a Purchase or in a similar role.
Should have a strong International Procurement experience.
Strong negotiation skills and the ability to build long-term relationships with suppliers.
Excellent communication and interpersonal skills.
Familiarity with supply chain processes and inventory management.
Bachelors degree in Business Administration, Supply Chain Management, or relevant field.
Logistics - Executive
Business Manager Government & Channel Sales
Location: Porur,Chennai
No of Openings: 2
Dynamic Logistics Executive sought to streamline supply chain operations and optimize distribution networks. Leverage your expertise to drive efficiency, enhance customer satisfaction, and lead innovative solutions. Ideal candidates are proactive problem-solvers with a knack for strategic planning and team leadership. Join us to make a tangible impact in a fast-paced environment!
Roles and Responsibilities:
Imports:
Receiving the documents from overseas Agents.
Documents are forwarded to various Liner for IGM filing purposes.
Follow up on the vessel status for all import shipments through online.
Providing the vessel details and the IGM number to the consignee once their shipment arrives.
Issuing the Delivery order to a variety of consignees.
Regular communication with All Liners/Consignee & Overseas Agent for all Import Shipments.
As perthe Shipper Invoice & Packing List, have prepared the shipment checklist.
Preparing the necessary documents for clearance purposes
Regular interaction with Liner for all the shipments.
BE filing follow-up with CHA and transport movement
Follow up on the status of all the shipments and inform the same to the respective shipper
Preparing the Invoices of Various parties.
Planning for day-to-day clearance on a priority basis.
Exports:
Booking the cargo for all export shipments to Liner / Consolidator.
Arranging the Container Release order from the liner and forwarding to the Shipper or CHA
Informing liner to post the form-13 to CHA ID
Follow up the container to load on the booking vessel.
Preparing the Bill of Lading through on-line to various sector
Based on the Liner invoice, have generated our Invoice for Customers.
Issuing the Bill of Lading/COO/SCOMET
Co-ordinating with all Overseas agents/Liner / Shipper/CHA for all export shipments.
Scrutiny the Freight rates from the Liner / Consolidator and provide the best rate to the shipper).
SB filing follow-up with CHA and transport movement
Preferred Candidates Profile:
Tally /SAP/ERP knowledge required.
Should be strong in Shipping INCOTERMS
Preparing the Profit & Loss for all shipments (Import & Export)
Example3
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No of Openings: 5
We are seeking a Key Account Manager for Corporate Sales who plays a crucial role in driving revenue growth, maintaining strong client relationships, and ensuring customer satisfaction within key accounts. Their responsibilities require a blend of strategic thinking, interpersonal skills, and a deep understanding of both the client’s business and their own company’s offerings.
Preferred Candidate profile:
Excellent communication, interpersonal and relationship-building skills
Should have a strong experience in B2B sales.
Ability to work both independently and collaboratively in a team setting.
Keen analytical skills and a strategic mindset.
Willingness to travel for business purposes.
Proven track record in lead generation and communication
Ability to work independently and collaboratively
Experience in the IT hardware/ Technology industry is a plus
Experience in handling the IT/ITES, Manufacturing, Engineering, Media, BFSI Enterprise accounts is a plus
Knowledge of IT hardware products is a plus
Languages: Local Regional language and English are a must; Tamil & Hindi will be an added advantage.
Preferred experience is 5 to 12 years in the relevant field.
Roles & Responsibilities:
Establishing and maintaining a strong rapport with the enterprise accounts and the Channel partners in the assigned territories.
Develop and execute strategic plans to achieve sales targets and expand the company’s customer base within key accounts
Responsible for selling Artificial Intelligence (AI) Laptops, PCs and other Business Laptop, Executive Laptop, Desktops & Workstations.
Coordinate with internal teams to ensure contract specifications are met on schedule.
Analyse market trends and competitor activities to adjust strategies accordingly.
Create and present detailed reports and presentations for various stakeholders.
Business Development, Meeting the customers F2F Daily.
Getting new Logos, generating leads, and providing excellent customer service.
Drive existing accounts and get new business through SI’s and Large partners.
Location: Porur,Chennai
Languages: Hindi, Kannada, Telugu, Malayalam
No of Openings: 5
We are seeking a motivated and detail-oriented Business Analyst to join our dynamic sales team. The Business Analyst will play a key role in supporting our sales representatives and ensuring smooth operations within the sales department. This position offers an exciting opportunity to contribute to the success of our sales initiatives and provide excellent customer service to our clients.
Roles and Responsibilities:
Identify potential customers interested in laptops, desktops, and tablets.
Reach out to these prospects via phone or email to introduce the products.
Discuss with customers to determine their specific requirements and preferences.
Recommend and demonstrate the laptops, desktops, and tablets that best fit their needs.
Track and manage leads through the sales cycle using CRM tools.
Negotiate terms and close sales for the desired devices.
Maintain communication with clients to ensure their satisfaction and encourage repeat business.
Provide updates on sales performance and progress towards targets.
Coordinate with technical support and product teams to address any issues or questions.
Prepare and manage quotes, orders, and other sales-related documentation.
Preferred Candidates Profile:
A bachelor’s degree in business administration, marketing, or a related field is preferred.
Hindi or other regional languages are preferred.
Proven experience in a sales support or coordination role, preferably in the technology industry.
Strong organizational skills with the ability to manage multiple tasks simultaneously and prioritize effectively.
Excellent communication and interpersonal skills, with a customer-focused approach.
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and CRM software.
Attention to detail and high accuracy in data entry and record-keeping.
Ability to work independently and as part of a team in a fast-paced environment.
Positive attitude, willingness to learn, and adaptability to changing priorities.
Perks and Benefits:
Opportunity to work with cutting-edge technology and innovative products.
Collaborative and supportive work environment.
Career growth and development opportunities within a growing company.
Make a meaningful impact by contributing to the success of our sales team and driving business growth.
Location: Bangalore & Kochi
No of Openings: 2
We are seeking a Government Sales Specialist with exceptional communication skills and a deep understanding of government operations and procurement processes. This role is ideal for individuals with a strong background in public administration or related fields, who are adept at strategic engagement and building a long-term governmental relationship.
Preferred Candidate profile:
Proven track record in sales with a focus on government sector engagements.
Able to manage the GeM (Govt e-Marketplace) portal and Govt tenders.
Exceptional verbal and written communication skills.
Strong experience working with CXOs & Procurement Managers.
Should have a strong experience in stock & sell.
Ability to work both independently and collaboratively in a team setting.
Keen analytical skills and a strategic mindset.
Willingness to travel for business purposes.
Preferred experience is 5 to 12 years in the relevant field.
Strong knowledge in handling the state & central government departments within the whole Kerala/Karnataka/Mumbai state.
Roles & Responsibilities:
Develop and implement effective sales strategies tailored to government sectors.
Navigate and comply with government procurement policies and regulations.
Build and maintain robust relationships with key stakeholders within government entities.
Responsible for selling Artificial Intelligence (AI) Laptops, PCs and other Business Laptop, Executive Laptop, Desktops & Workstations.
Coordinate with internal teams to ensure contract specifications are met on schedule.
Analyze market trends and competitor activities to adjust strategies accordingly.
Create and present detailed reports and presentations for various stakeholders.
Location: Porur,Chennai
No of Openings: 5
As a Level 2 Customer Support Specialist, you will serve as the primary point of contact for customers requiring advanced technical support for desktop/laptop-related issues. You will troubleshoot, resolve, and escalate complex problems, providing exceptional customer service and ensuring customer satisfaction.
Roles and Responsibilities:
Respond to customer inquiries via phone, email, or chat, resolving Level 2 technical issues related to desktop/laptop hardware, software, and peripherals.
Troubleshoot and diagnose complex problems using advanced technical knowledge and tools.
Provide timely and effective solutions, escalating issues to senior technicians or management when necessary.
Document customer interactions, issues, and resolutions in our CRM system.
Collaborate with internal teams (e.g., sales, technical) to resolve customer concerns and improve processes.
Stay up-to-date with industry developments, new technologies, and company products/services.
Meet or exceed customer satisfaction, first-call resolution, and other performance metrics.
Preferred Candidates Profile:
2+ years of experience in technical support, preferably in a desktop/laptop service company.
Advanced knowledge of desktop/laptop hardware, software, and peripherals.
Excellent problem-solving, analytical, and communication skills.
Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.
Strong customer service skills, with a focus on empathy and professionalism.
Customer Service Engineer
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Key Account Manager – Corporate & BFSI Sales
Business Analyst
Senior Hardware Engineer
Rugged Laptop
Rugged Tablet
Tablets
Job Application for Sales
Demo Available*
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Warranty Offers
Extended Protection:Warranty offers cover repairs and replacements for hardware failures or defects, saving significant costs on expensive components.
Professional Support: They provide access to authorized service centers and professional support, ensuring quality repairs with genuine parts.
Services with those steps are available
Accidental Damage Coverage:Some warranties include coverage for accidental damage, such as drops or spills, providing extra protection beyond standard defects.
Technical Support:Many warranties offer round-the-clock technical support to help with troubleshooting and resolving software or hardware issues.
Data Recovery Services:In case of hardware failure, some warranty plans include data recovery services to help retrieve important files and documents.
Solution With 24/7 Support
24/7 Technical Support:Many warranty plans provide round-the-clock technical support to assist with troubleshooting and resolving software or hardware issues at any time.
On-Site Repairs: Certain warranty plans offer on-site repair services, where technicians come to your location to fix issues, minimizing downtime.
Loaner Devices:Some warranties provide loaner devices while your laptop is being repaired, ensuring you stay productive without interruption.
Global Coverage: For frequent travelers, some warranty plans offer global coverage, ensuring you can get support and repairs no matter where you are
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In 1994, Mr.Thangavel started Origin Information Technology (in partnership with Mr. Loganathan) to provide quality computer hardware sales and service. In the year 2022, the company name was changed to “Tinkas Industries Private Limited” to encompass its diversified activities. Mr. Thangavel feels that he can give back to his nation the growth it needs in many ways like providing employment opportunities to many, and doing CSR activities, etc. His goal is to make Tinkas a leader at the National and Internaltional levels.
Holoware CEO abut Tinkas CEO
“The CEO of Tinkas (Mr.Thangavel) is undeniably one of the most practical and resourceful individuals I’ve encountered in Tamil Nadu. His profound understanding of the industry coupled with his diverse business ventures truly exemplifies his wealth of knowledge. Partnering with Tinkas has been a delight, and we eagerly anticipate further growth and collaboration.”
Mr. Ketan Patel is an indomitable entrepreneur revolutionizing the landscape of electronic consumer products worldwide through an unparalleled ‘experiential journey.’ Leading Creative Newtech since 1992, he steered its growth from a Mumbai market trader to a distributor and Brand Licensee. As an alumnus of IIM-Bangalore, Mr Patel leads Creative Newtech with a focus on innovation and strategic leadership. Under his three-decade leadership, Creative Newtech has become India’s market leader, expanding globally across Hong Kong, the Middle East, and the SAARC region.”
Holoware CEO abut Creative Newtech CEO
“The CEO of Creative (Mr.Ketan Patel) is a highly knowledgeable leader, renowned for his expertise in distributorship. His intuitive knack for product selection and sales strategies, both in India and abroad, is impressive. Creative thrives as a powerhouse, fueled by its diverse team and collective expertise. We eagerly look forward to a promising future and further success in our collaboration with Creative.”
Inmac Computers Private Limited is a trailblazing name in the realm of IT services and solutions. With a remarkable inception in 1992 by visionary entrepreneurs Girish Babu and Asha Girish Babu, our company has consistently remained at the forefront of technological innovation, setting new standards for excellence in the industry.
Holoware CEO abut Inmac CEO
“Inmac’s CEO (Mr.Girish Babu) is one of the most humble and generous individuals I’ve ever had the pleasure of meeting. His leadership has been instrumental in steering his team to success, not just in Maharashtra but across various regions in India. Their financial stability over the years speaks volumes about his capabilities. It’s truly a delight to collaborate with someone of his caliber. I look forward to continued partnership with Inmac.”
