Expert-Approved Techniques for Troubleshooting Common

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Windows issues ( White Paper Part – 2 )


Welcome back to Part 2 of our comprehensive white paper on troubleshooting common Windows issues. In Part 1, we delved into various challenges faced by Windows users and provided expert-approved solutions to optimize system performance, covering:

  1. High CPU Usage
  2. Slow Boot Time
  3. Low Disk Space
  4. Memory Leaks

As we continue our journey, Part 2 will delve even deeper into the intricacies of Windows troubleshooting, offering techniques and insights to overcome persistent issues and further enhance your computing experience.

We understand the importance of seamless functionality and peak performance in your computing endeavors. That’s why we’re dedicated to equipping you with the knowledge and tools necessary to navigate the complexities of Windows with confidence and ease. So, without further ado, let’s dive into Part 2 of our white paper and unlock the full potential of your Windows device. Together, let’s conquer common challenges and elevate your computing journey to new heights.

Thank you for entrusting Holoware as your guide in the realm of technology. Let’s embark on this journey together and empower your computing experience like never before.

5. Slow Internet Connection 


Poor internet speeds hinder online activities and communication. These issues often occur due to factors such as outdated hardware, poor signal strength, or high network traffic. Understanding and addressing these factors can significantly improve the quality of your internet connection. 


A. Network Congestion or Interference:

Network congestion occurs when multiple devices are connected to the same network, causing data traffic to slow down. Interference from other electronic devices, such as microwaves or cordless phones, can disrupt Wi-Fi signals and lead to slow internet speeds. To rectify network congestion or interference

  1. Limit the number of connected devices:   

  • Reduce the number of devices connected to the network to minimize data traffic.  

  1. Upgrade your network equipment:   

  • Upgrade to a more powerful router or network switch to handle more devices and data traffic.  

  1. Use Ethernet cables: 

  • Connect devices that require high-speed connections to the network using Ethernet cables instead of Wi-Fi.  

  1. Change Wi-Fi channel:   

  • Change the Wi-Fi channel to avoid interference from other electronic devices. 

  1. Place the router in a central location:   

  • Place the router in a central location to ensure that Wi-Fi signals reach all connected devices.  

  1. Limit bandwidth-intensive activities:  

  • Limit activities that consume large amounts of bandwidth, such as streaming videos or playing online games, during peak network usage times.  

  1. Add a network extender:   

  • Add a network extender or repeater to expand the Wi-Fi signal range and reduce congestion in larger areas.  

B. Update network drivers:

Outdated network drivers can slow down your internet connection. Regularly update your network drivers to ensure optimal internet speed 

  1. Open Device Manager: 

  • Right-click on the Start menu and select “Device Manager” from the list. 

  1. Locate Network Adapters:  

  • In Device Manager, expand the category labeled “Network adapters” by clicking on the arrow next to it. 

  1. Identify Network Adapter:  

  • Find your network adapter from the list. It may be named something like “Ethernet Controller” or “Wi-Fi Adapter.” 

  1. Update Network Driver:  

  • Right-click on your network adapter and select “Update driver” from the context menu. 

  1. Choose Update Method:  

  • In the Update Driver window, select the option that allows Windows to search automatically for updated driver software. This option will download and install the latest drivers from the internet. 

  1. Follow On-Screen Instructions:  

  • Follow any on-screen instructions to complete the update process. Windows will download and install the latest drivers for your network adapter. 

  1. Restart Your Computer:  

  • After the update is complete, restart your computer to apply the changes. 

  1. Verify Update:  

  • Once your computer has restarted, open Device Manager again and check the network adapter properties to confirm that the driver has been updated to the latest version. 

By following these instructions, you can ensure that your network drivers are up to date, helping to optimize your internet speed and performance. 

6. Computer Freezing or Crashing 


System freezes or crashes disrupt workflow and may result in data loss. These issues often occur due to hardware conflicts, software bugs, or insufficient system resources. Over time, they can lead to permanent damage to the computer’s components if not addressed promptly. 


A. Run Windows Update:

Regularly run Windows Update to install the latest patches and security fixes. This can help prevent system freezes and crashes 

  1. Click on the Start button:  

  • This is usually located at the bottom left corner of your screen. 

  1. Open Settings:  

  • You can do this by clicking on the gear icon in the Start menu. 

  1. Navigate to Update & Security:  

  • This is usually the last option in the Settings window. 

  1. Click on Windows Update:  

  • This is the first option in the Update & Security window. 

  1. Click on Check for updates:  

  • Windows will now check for available updates. If there are any updates, they will be displayed here. 

  1. Install updates: 

  •  If there are any updates available, click on Install now. Your system may need to restart to complete the installation process. 

Remember to regularly check for updates to keep your system secure and running smoothly. This can help prevent system freezes and crashes. 

B. Scan for malware and viruses:

Malware and viruses can cause your system to freeze or crash. Use Windows Defender or a third-party antivirus software to regularly scan your system 

  1. Open your antivirus software:  

  • This could be Windows Defender (which comes built-in with Windows) or a third-party antivirus software that you’ve installed. 

  1. Update your antivirus software:  

  • Before running a scan, it’s important to make sure your antivirus software is up to date with the latest virus definitions. There should be an option within the software to check for updates. 

  1. Start a new scan:  

  • Look for an option in the software to start a new scan. This could be labeled as “Scan”, “Run Scan”, “Start Scan” or something similar. 

  1. Choose the type of scan: 

  • Most antivirus software offers different types of scans, such as quick scans, full system scans, or custom scans. A full system scan is the most comprehensive and will check all files and programs on your computer. 

  1. Wait for the scan to complete:  

  • Scanning can take some time, especially for a full system scan. You can continue to use your computer while the scan is running, but it might be a bit slower. 

  1. Review the scan results:  

  • Once the scan is complete, the software will show you the results. If any malware or viruses were found, they’ll be listed here. 

  1. Take action on any threats found:  

  • The software will recommend actions for any threats it finds. This usually involves quarantining or removing the threat. 

  1. Regularly schedule scans:  

  • To keep your system protected, schedule regular scans. Most antivirus software allows you to schedule scans, so you don’t have to remember to do them manually. 

Regular scanning is just one part of a comprehensive security plan. Always be cautious when downloading files or clicking links from unknown sources. Keep your system and all your software updated to protect against the latest threats. Stay safe! 

C. Check for overheating issues:

Overheating can cause your system to freeze or crash. Ensure your system is properly ventilated and consider using a cooling pad if necessary 

  1. Monitor your system’s temperature:  

  • Use a temperature monitoring tool to check the temperature of your system. If the temperature is consistently high, it may be experiencing overheating issues 

  1. Check for blocked vents:  

  • Check the vents on your system to ensure that they are not blocked by dust or debris. Use compressed air to clean out the vents if necessary. 

  1. Ensure proper ventilation:  

  • Place your system in a well-ventilated area to ensure that it can dissipate heat effectively. Avoid placing it on soft surfaces like a bed or couch, as they can block the vents and cause overheating. 

  1. Use a cooling pad:  

  • If your system is still experiencing overheating issues, consider using a cooling pad. This is a device that sits under your system and helps to dissipate heat. 

  1. Check for unusual symptoms:  

  • If your computer is overheating, you may notice symptoms such as unusual fan sounds, crashing, hanging, blue screen, constantly restarting or shutting down, and increasing or sustaining a high temperature on idle state. 

  1. Stop overclocking:  

  • Overclocking can cause the CPU or GPU to generate more heat. If your CPU or GPU is overheating when you’re overclocking it, you need to throttle back the overclock and cool down your CPU or GPU. 

7. Slow Application Performance 


Applications take too long to load or respond sluggishly to user input. Several factors contribute to slow application performance, including outdated software, insufficient system resources, and software conflicts. 


A. Disable unnecessary visual effects:

Visual effects can slow down your system. Consider disabling unnecessary visual effects in Windows settings to improve application performance 

  1. Open System Properties:  
  • Press Windows key + X and click on System in the pop-up menu. This will open the System Properties window. 

  1. Advanced System Settings

  •  In the System Properties window, click on Advanced system settings. This will open the System Properties dialog box with the Advanced tab selected. 

  1. Performance Settings: 

  • In the Advanced tab, under the Performance section, click on Settings. This will open the Performance Options dialog box. 

  1. Choose Visual Effects to Disable:  

  • In the Performance Options dialog box, you’ll see a list of visual effects. You can choose Adjust for best performance to disable all visual effects. Alternatively, you can manually select or deselect the checkboxes next to each visual effect to enable or disable them individually. 

  1. Apply Changes:  

  • Click Apply and then OK to save your changes. 

After these steps, unnecessary visual effects should be disabled, which can help to improve your system’s performance. Remember, the changes you make will only take effect after you restart your computer. If you notice any issues after disabling the visual effects, you can always go back and enable them again. 

B. Update or reinstall the application:

Updating or reinstalling applications can often resolve performance issues and ensure optimal functionality 

  1. Check for Updates:  

  • Open the application and navigate to its settings or help menu. Look for an option to check for updates. If available, download and install the latest updates. Updating applications can fix bugs, improve compatibility, and enhance performance. 

  1. Uninstall the Application: 

  • Open the Control Panel or Settings on your device and navigate to “Apps” or “Programs.” Find the application causing performance issues and select “Uninstall” to remove it from your system. 

  1. Download the Latest Version:  

  • Visit the official website or app store to download the latest version of the application.

  1. Install the Application:  

  • Follow the installation instructions to reinstall the application on your device. This process ensures you have a clean installation, free from any corrupted files or settings that may have contributed to performance issues. 

  1. Restart Your Device:  

  • After updating or reinstalling the application, restart your device to apply the changes and ensure that any background processes related to the application are properly initialized. 

  1. Monitor Performance: 

  • Test the application after updating or reinstalling to see if the performance has improved. Monitor its responsiveness and stability to ensure that the issue has been resolved. 

By following these steps, you can effectively address slow application performance by updating or reinstalling applications on your device. 

8. Fragmented Disk 


Fragmented disk drives can slow down file access and overall system performance. When a drive is fragmented, it takes longer for the system to locate and access the files, resulting in slower application load times 


A. Run Disk Defragmenter or Optimize Drives utility:

These tools can defragment your disk drives, improving file access speed and overall system performance 

  1. Open the Disk Defragmenter/Optimize Drives utility:  

  • Click on the Start button, type “Defragment and Optimize Drives” in the search bar and select it from the list of results. 

  1. Select the drive you want to defragment:  

  • In the Optimize Drives window, you’ll see a list of all the drives on your computer. Click on the drive you want to defragment. 

  1. Analyze the drive (optional):  

  • Before you defragment the drive, you might want to analyze it to see if it needs to be defragmented. Click the “Analyze” button and the tool will check the drive for fragmentation. 

  1. Defragment the drive: 

  • If the drive needs to be defragmented, click the “Optimize” button. This will start the defragmentation process. 

  1. Wait for the process to complete:  

  • Defragmenting a drive can take a while, especially if the drive is heavily fragmented. You can still use your computer while the drive is being defragmented, but it might run a little slower than usual. 

  1. Close the utility:  

  • Once the defragmentation process is complete, you can close the Optimize Drives window. 

Regular defragmentation can help improve your system’s performance by making file access more efficient. However, if you’re using a solid-state drive (SSD), you should avoid defragmenting as it can wear out the drive faster. 

9. Windows Update Errors 


Encountering errors during Windows updates can disrupt the seamless operation of your system, potentially leading to security vulnerabilities and performance issues. Understanding common Windows update errors and implementing effective solutions is crucial for maintaining system stability and security. 


A. Run Windows Update Troubleshooter:

Utilize built-in troubleshooting tools to diagnose and resolve common update errors. 

  1. Open Settings:  

  • Press Win + I to open the Settings app. 

  1. Navigate to Update & Security:  

  • Click on “Update & Security” and select “Troubleshoot” from the left sidebar. 

  1. Run Troubleshooter:  

  • Scroll down and select “Windows Update,” then click on “Run the troubleshooter.” Follow the on-screen instructions to complete the troubleshooting process. 

B. Reset Windows Update Components:

Manually reset Windows Update components to resolve issues related to corrupted update files or services. 

  1. Open Command Prompt:  

  • Right-click on the Start menu and select “Command Prompt (Admin)” to open Command Prompt with administrative privileges. 

  1. Stop Windows Update Services:  

  • Type the following commands and press Enter after each command: 
  • net stop wuauserv 
  • net stop cryptSvc 
  • net stop bits 
  • net stop msiserver 

  1. Rename SoftwareDistribution and Catroot2 folders:  

  • Enter the following commands and press Enter after each: 
  • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old 
  • ren C:\Windows\System32\catroot2 Catroot2.old 

  1. Restart Windows Update Services

  • Type the following commands and press Enter after each: 
  • net start wuauserv 
  • net start cryptSvc 
  • net start bits 
  • net start msiserver 

C. Check Network Connectivity:

Verify network connectivity and adjust firewall settings to ensure proper communication with Windows Update servers. 

  1. Verify Internet Connection:  

  • Ensure that your device is connected to the internet and has a stable connection. 

  1. Disable Firewall or Antivirus

  • Temporarily disable firewall or antivirus software and attempt to run Windows Update again. 

  1. Check Proxy Settings

  • If you use a proxy server, verify proxy settings in the Network and Internet settings and ensure they are configured correctly. 

10. System file corruption 


System file corruption occurs when essential files of your operating system become damaged or altered, leading to various issues such as system instability, application errors, and boot failures. Recognizing the signs of system file corruption and implementing appropriate solutions is crucial for restoring system functionality and preventing further damage. 


A. Run System File Checker (SFC):

Utilize the built-in SFC tool to scan and repair corrupted system files. 

  1. Run System File Checker (SFC)

  • Open Command Prompt: Right-click on the Start menu and select “Command Prompt (Admin)” to open Command Prompt with administrative privileges. 

  1. Run SFC Scan:

  •  Type the following command and press Enter: sfc /scannow 

  1. Wait for Scan to Complete:  

  • The SFC tool will scan your system for corrupted files and attempt to repair them automatically. This process may take some time to complete. 

B. Perform DISM (Deployment Image Servicing and Management) Scan:

Use DISM to repair the Windows system image and replace corrupted files. 

  1. Open Command Prompt as an Administrator:  

  • Click on the Start button, type “Command Prompt”, right-click on it and select “Run as administrator” 

  1. Type the DISM Scan Command:  

  • In the command prompt window, type the following command and press Enter : DISM /Online /Cleanup-Image /ScanHealth 

  1. Wait for the Scan to Complete: 

  • The DISM scan can take some time to complete. During this time, it’s checking the system for corruption 

  1. Run the DISM Repair Command:  

  • If the DISM scan reports that there are errors, you can run the following command to repair the errors 
  • DISM /Online /Cleanup-Image /RestoreHealth


  1. Wait for the Repair to Complete:  

  • The repair process can take some time. Once it’s complete, you should see a report indicating whether it was able to fix the errors 

Remember, it’s always a good idea to run a System File Checker (SFC) scan after running a DISM scan to ensure all corrupted files have been replaced 


In this comprehensive two-part white paper, we’ve embarked on a journey to address common Windows issues faced by users worldwide. From high CPU usage and slow boot times to system file corruption and Windows update errors, we’ve explored a wide range of challenges and provided expert-approved solutions to troubleshoot them effectively.

Through this white paper we’ve emphasized the importance of optimizing system performance and enhancing user experience. By equipping you with step-by-step guidance and advanced techniques, we’ve empowered you to overcome persistent issues and unlock the full potential of your Windows device.

As we conclude our discussion, it’s essential to recognize that technology is ever-evolving, and new challenges may arise in the future. However, armed with the knowledge and insights gained from this white paper, you’re well-prepared to navigate the complexities of Windows with confidence and ease.

We extend our sincere gratitude for your trust in Holoware as your guide in the realm of technology. Our commitment to providing valuable resources and expert guidance remains unwavering as we continue to support you on your computing journey.

Together, let’s embrace the opportunities and challenges that lie ahead, leveraging technology to enhance productivity, creativity, and overall well-being. Thank you for joining us on this journey, and we look forward to empowering your computing experience for years to come.

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