Rugged Laptop

Location: Bangalore, Hyderabad & Mumbai

No of Openings: 5

We are seeking a Key Account Manager for Corporate Sales who plays a crucial role in driving revenue growth, maintaining strong client relationships, and ensuring customer satisfaction within key accounts. Their responsibilities require a blend of strategic thinking, interpersonal skills, and a deep understanding of both the client’s business and their own company’s offerings.

Preferred Candidate profile: 

• Excellent communication, interpersonal and relationship-building skills
• Should have a strong experience in B2B sales. 
• Ability to work both independently and collaboratively in a team setting.
• Keen analytical skills and a strategic mindset.
• Willingness to travel for business purposes.
• Proven track record in lead generation and communication
• Ability to work independently and collaboratively
• Experience in the IT hardware/ Technology industry is a plus
• Experience in handling the IT/ITES, Manufacturing, Engineering, Media, BFSI Enterprise accounts is a plus
• Knowledge of IT hardware products is a plus
• Languages: Local Regional language and English are a must; Tamil & Hindi will be an added advantage.
• Preferred experience is 5 to 12 years in the relevant field.

Roles & Responsibilities:

• Establishing and maintaining a strong rapport with the enterprise accounts and the Channel partners in the assigned territories. 
• Develop and execute strategic plans to achieve sales targets and expand the company’s customer base within key accounts
• Responsible for selling Artificial Intelligence (AI) Laptops, PCs and other Business Laptop, Executive Laptop, Desktops & Workstations.  
• Coordinate with internal teams to ensure contract specifications are met on schedule.
• Analyse market trends and competitor activities to adjust strategies accordingly.
• Create and present detailed reports and presentations for various stakeholders.
• Business Development, Meeting the customers F2F Daily. 
• Getting new Logos, generating leads, and providing excellent customer service. 
• Drive existing accounts and get new business through SI’s and Large partners.

Location: Porur,Chennai

Languages: Hindi, Kannada, Telugu, Malayalam

No of Openings: 5

We are seeking a motivated and detail-oriented Business Analyst to join our dynamic sales team. The Business Analyst will play a key role in supporting our sales representatives and ensuring smooth operations within the sales department. This position offers an exciting opportunity to contribute to the success of our sales initiatives and provide excellent customer service to our clients.

Roles and Responsibilities:

• Identify potential customers interested in laptops, desktops, and tablets.
• Reach out to these prospects via phone or email to introduce the products.
• Discuss with customers to determine their specific requirements and preferences.
• Recommend and demonstrate the laptops, desktops, and tablets that best fit their needs.
• Track and manage leads through the sales cycle using CRM tools.
• Negotiate terms and close sales for the desired devices.
• Maintain communication with clients to ensure their satisfaction and encourage repeat business.
• Provide updates on sales performance and progress towards targets.
• Coordinate with technical support and product teams to address any issues or questions.
• Prepare and manage quotes, orders, and other sales-related documentation.

Preferred Candidates Profile: 

• A bachelor’s degree in business administration, marketing, or a related field is preferred.
• Hindi or other regional languages are preferred.
• Proven experience in a sales support or coordination role, preferably in the technology industry.
• Strong organizational skills with the ability to manage multiple tasks simultaneously and prioritize effectively.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and CRM software.
• Attention to detail and high accuracy in data entry and record-keeping.
• Ability to work independently and as part of a team in a fast-paced environment.
• Positive attitude, willingness to learn, and adaptability to changing priorities.

Perks and Benefits:

• Opportunity to work with cutting-edge technology and innovative products.
• Collaborative and supportive work environment.
• Career growth and development opportunities within a growing company.
• Make a meaningful impact by contributing to the success of our sales team and driving business growth.

Location: Porur,Chennai

No of Openings: 4

Roles & Responsibilities:

• Lead the assembly process of desktops, laptops, and servers ensuring adherence to technical specifications and quality standards.
• Supervise and train a team of assembly technicians and junior engineers, providing guidance and feedback.
• Collaborate with the R&D and design teams to implement manufacturing processes for new products.
• Develop and optimize workflow to increase efficiency and reduce assembly times and costs.
• Maintain detailed documentation of assembly procedures and product modifications.
• Conduct quality control checks and troubleshoot hardware issues before final product release.
• Ensure compliance with safety standards and regulations in the assembly line.
• Manage inventory of parts and tools required for assembly processes.
• Stay updated with industry trends, new technology, and best practices in hardware assembly.

Preferred candidate profile:

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field.
• Minimum of 5 years of experience in hardware assembly, preferably focusing on PCs, laptops, and servers.
• The maximum age limit is 42 years
• Proven track record of leading a team in a manufacturing or assembly environment.
• Strong technical skills with a deep understanding of computer hardware components and assembly techniques.
• Excellent problem-solving skills and attention to detail.
• Proficient in using assembly tools and equipment.
• Certifications related to hardware assembly or project management.
• Experience in an ISO-certified or other regulated environment.

Key Skills:

• Service Engineering
• Hardware Networking
• Computer Hardware
• Team Leading
• Chip Level Repairing
• After Sales – Service and Support
• Computer Assembling

Location: Bangalore & Kochi

No of Openings: 2

We are seeking a Government Sales Specialist with exceptional communication skills and a deep understanding of government operations and procurement processes. This role is ideal for individuals with a strong background in public administration or related fields, who are adept at strategic engagement and building a long-term governmental relationship.

Preferred Candidate profile: 

• Proven track record in sales with a focus on government sector engagements.
• Able to manage the GeM (Govt e-Marketplace) portal and Govt tenders.
• Exceptional verbal and written communication skills.
• Strong experience working with CXOs & Procurement Managers.
• Should have a strong experience in stock & sell. 
• Ability to work both independently and collaboratively in a team setting.
• Keen analytical skills and a strategic mindset.
• Willingness to travel for business purposes.
• Preferred experience is 5 to 12 years in the relevant field. 
• Strong knowledge in handling the state & central government departments within the whole Kerala/Karnataka/Mumbai state.

Roles & Responsibilities:

• Develop and implement effective sales strategies tailored to government sectors.
• Navigate and comply with government procurement policies and regulations.
• Build and maintain robust relationships with key stakeholders within government entities.
• Responsible for selling Artificial Intelligence (AI) Laptops, PCs and other Business Laptop, Executive Laptop, Desktops & Workstations.  
• Coordinate with internal teams to ensure contract specifications are met on schedule.
• Analyze market trends and competitor activities to adjust strategies accordingly.
• Create and present detailed reports and presentations for various stakeholders.

Location: Porur,Chennai

No of Openings: 5

As a Level 2 Customer Support Specialist, you will serve as the primary point of contact for customers requiring advanced technical support for desktop/laptop-related issues. You will troubleshoot, resolve, and escalate complex problems, providing exceptional customer service and ensuring customer satisfaction.

Roles and Responsibilities:

• Respond to customer inquiries via phone, email, or chat, resolving Level 2 technical issues related to desktop/laptop hardware, software, and peripherals.
• Troubleshoot and diagnose complex problems using advanced technical knowledge and tools.
• Provide timely and effective solutions, escalating issues to senior technicians or management when necessary.
• Document customer interactions, issues, and resolutions in our CRM system.
• Collaborate with internal teams (e.g., sales, technical) to resolve customer concerns and improve processes.
• Stay up-to-date with industry developments, new technologies, and company products/services.
• Meet or exceed customer satisfaction, first-call resolution, and other performance metrics.

Preferred Candidates Profile: 

• 2+ years of experience in technical support, preferably in a desktop/laptop service company.
• Advanced knowledge of desktop/laptop hardware, software, and peripherals.
• Excellent problem-solving, analytical, and communication skills.
• Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.
• Strong customer service skills, with a focus on empathy and professionalism.